Documentation

Working with Organizations

Understand how organizations work and your role within them.

Organizations in SAMS are like workspaces where teams collaborate and share application subscriptions. This guide explains how they work and what you can do based on your role.

Understanding Organizations

Think of an organization as your team's shared workspace where:

  • Everyone shares subscriptions: All members can use applications the organization subscribes to
  • You can belong to multiple: You might be part of several organizations for different projects or companies

Joining an Organization

You typically join an organization through an invitation sent by an administrator.

Accepting an Invitation

  1. Check your email: Look for an invitation email from SAMS.
  2. Click the link: The email will contain a link to accept the invitation.
  3. Sign in or Sign up:
    • Existing users: Log in with your existing account to add the new organization.
    • New users: Create a new account to join the organization.
  4. Confirmation: Once accepted, the new organization will appear in your organization switcher.

Your Role in Organizations

Organization Member

As a member, you can:

  • Use Applications: Access all applications your organization has subscribed to
  • View Team: See who else is in your organization
  • Check Subscriptions: View which applications are available
  • Update Profile: Manage your personal account settings

Switching Between Organizations

If you belong to multiple organizations:

  1. Find the Organization Switcher: Look for a dropdown in the top navigation showing your current organization
  2. Select Different Organization: Click to see all organizations you belong to
  3. Switch Context: Choose another organization to view its applications and settings

Each organization is completely separate - they have their own subscriptions, members, and billing.

Working with Shared Applications

Accessing Applications

All organization members can access subscribed applications:

  • Find them on your dashboard after signing in
  • Click any application to start using it
  • Applications may have their own login or may use single sign-on

Understanding Limits Coming soon

Most applications have usage limits based on your organization's subscription:

  • User limits: How many people can use the application
  • Feature limits: Which features are available on your plan
  • Usage quotas: Monthly limits on API calls, storage, etc.

These limits are shared across your entire organization.

Common Questions

What happens if I leave an organization?

  • You lose access to that organization's applications
  • Your personal account remains active
  • You can still access other organizations you belong to
  • Organization admins can see that you've left

Getting Help

  • Ask Your Admin: For questions about subscriptions, billing, or organization access
  • Check Documentation: Browse these guides for detailed information
  • Contact Support: For technical issues or account problems